The following terms and conditions apply to all contracts concluded with us, Engelstein GmbH, via the websites engelstein.de and guitarstix.de. Unless otherwise agreed, the inclusion of your own terms and conditions is hereby rejected.
Consumers within the meaning of these terms and conditions are any natural persons who conclude a legal transaction for purposes that are predominantly not attributable to their commercial or self-employed professional activities.
The subject of the contract is the sale of goods and services.
By placing the respective product on our website, we make you a binding offer to conclude a contract under the conditions specified in the item description.
The contract is concluded via the online shopping cart system as follows:
a. The goods intended for purchase are placed in the “shopping cart.” You can access the “shopping cart” via the corresponding button in the navigation bar and make changes there at any time.
b. After accessing the “checkout” page and entering personal data as well as payment and shipping conditions, all order data are displayed again on the order summary page. If you use an instant payment system (PayPal Express), you will first be redirected to the website of the instant payment provider. After making the appropriate selection or entering your data there, you will be redirected back to our online shop’s order summary page. Before submitting the order, you have the opportunity to review all information again, change it, or cancel the purchase. By confirming the terms and conditions and submitting the order via the “order with obligation to pay” button, you declare your legally binding acceptance of the offer.
c. We confirm receipt of your order by a personal email in the form of an “order confirmation.”
A request for an offer is non-binding for you. We will provide you with a binding offer in text form (e.g., by email) that you can accept within 5 days.
The processing of the order and the transmission of all information required in connection with the conclusion of the contract is carried out by email, partly automated. You must ensure that the email address you provided is correct, the receipt of emails is technically ensured, and not prevented by SPAM filters.
The statutory warranty rights apply.
As a consumer, you are requested to check the goods immediately upon delivery for completeness, obvious defects, and transport damage, and to notify us and the carrier of any complaints as soon as possible. Failure to do so will not affect your statutory warranty claims.
§ 4 Right of Retention and Retention of Title
You may only exercise a right of retention if it concerns claims arising from the same contractual relationship.
The goods remain our property until full payment of the purchase price.
§ 5 Choice of Law and Jurisdiction
German law applies. For consumers, this choice of law applies only to the extent that it does not deprive them of the protection granted by mandatory provisions of the law of the state in which the consumer has their habitual residence.
The provisions of the UN Sales Convention explicitly do not apply.
The European Commission provides a platform for out-of-court online dispute resolution. We are neither obliged nor willing to participate in dispute resolution proceedings before consumer arbitration boards.
Engelstein GmbH
Ronny Stein
Egelstr. 01
04103 Leipzig
Germany
Phone: +49 341 99 38 38 70
Email: kontakt@guitarstix.de
The technical steps for the conclusion of the contract, the conclusion itself, and the correction options are carried out according to the “Conclusion of Contract” section of our General Terms and Conditions (Part I).
3.1. The contract language is German.
3.2. The full contract text is not stored by us. Before submitting the order via the online shopping cart system, the contract data can be printed out or electronically secured using the browser’s print function. After receipt of the order data, the legally required information for distance contracts and the General Terms and Conditions will be sent to you again by email.
3.3. For requests for offers outside the online shopping cart system, you will receive all contract data as part of a binding offer in text form, which you can print out or secure electronically.
The essential characteristics of the goods and/or services can be found in the respective offer.
5.1. The prices listed in the respective offers as well as the shipping costs represent total prices. They include all price components, including all applicable taxes.
5.2. The shipping costs are not included in the purchase price. They can be accessed via a corresponding button on our website or in the respective offer, are shown separately during the ordering process, and are to be borne by you additionally, unless free shipping is confirmed.
5.3. The payment methods available to you are shown under a corresponding button on our website or in the respective offer.
5.4. Unless otherwise stated for the individual payment methods, the payment claims from the concluded contract are immediately due for payment.
6.1. The delivery conditions, delivery date, and any existing delivery restrictions can be found under a corresponding button on our website or in the respective offer.
6.2. If you are a consumer, it is legally regulated that the risk of accidental loss and accidental deterioration of the sold item during shipment passes to you only upon the handover of the goods, regardless of whether the shipment is insured or uninsured. This does not apply if you independently commission a transport company not named by the seller or another person designated to carry out the shipment.
6.3. If you are an entrepreneur, delivery and shipment are at your risk.
The defect liability is governed by the provisions in § 3 Warranty of our General Terms and Conditions (Part I).